Support

Support

One month of free bug support with every store.

  • Reply within 1 business dayMon to Sat, 10am to 8pm PKT
  • 30 days of free fixesFrom the day of handover
  • A real personNot a ticket robot

What is covered

  • Bugs in the website we delivered
  • Problems that stop a page or feature from working as designed
  • Help with the handover process

What is not covered

  • New features or design changes (quoted separately)
  • Issues caused by changes made by someone else
  • Third-party service outages

How to reach us

Use the contact page and include your order reference. We reply within one business day.

Tip: add your order reference (it looks like TS-ABC12345) in the contact form so we can find your store straight away.

Ready to find your store?

Browse ready-made stores, preview them live, and we hand over the code.